Support
How can we help?
Kronkoll is a simple, private expense tracker — scan receipts, split costs with friends, set budgets, and import statements. Below are the most common questions. For anything else, email us and a real person will reply.
How do I scan a receipt?
Tap the + button, choose Camera, and photograph the receipt. Kronkoll reads the amount, shop, date and line items automatically — you just confirm and save. You can also import receipt photos from your library or a bank export (PDF, CSV or Excel) from the same menu.
How does sharing expenses with friends work?
Set a nickname in the app so friends can find you, send a friend request, and once it's accepted you can add shared expenses to a list together. Kronkoll keeps a running total of who owes whom and lets either of you settle up whenever it suits you. Everything is invite-only — there is no public content and no one can see your expenses unless you share a list with them.
Do I need an account? Where is my data?
No account and no sign-up. Your expenses, receipts and budgets live in your own iCloud — CHK GmbH cannot read them. The only thing stored on our servers is an optional friends directory profile, and only if you choose a nickname. See our Privacy Policy for the full details.
How do I delete my data?
Your expenses and receipts are removed by deleting the app and clearing its data from your iCloud settings. If you set a nickname, you can remove your directory profile (nickname, discoverability and pending invites) from within the app, or email us at privacy@kronkoll.com and we'll remove it for you.
Does Kronkoll connect to my bank?
No. Kronkoll never asks for a bank login and has no bank connection. To bring in past transactions, export a statement from your bank as PDF, CSV or Excel and import it — the file is parsed on your device.
How does Apple Pay logging work?
It's an optional Shortcuts automation you set up yourself: the app walks you through creating a personal automation that hands each Apple Pay purchase notification to Kronkoll. You can turn it off or delete the automation any time in the Shortcuts app.
Still stuck? Write to support@kronkoll.com — include your device model and iOS version and we'll get back to you.